FREQUENTLY ASKED QUESTIONS
The A's to your Q's
Is it better to book flights with you or on my own?
United Travel is able to assist in booking airfare for your room reservation. The rates offered through United Travel are consistent with airlines advertised "Published" rates and most of our clients choose to book their airfare on their own.
We recommend you book your flights as early as you can. You may book it via your favorite airline.
Consider using miles or credit card points if you have them.
Since you'll be booking your room within our room block, transportation to and from the airport is included!
Start your search with Google Flights
This site allows you to not only see fares from most major airlines, they have a calendar to see starting fare prices in the future which can help you save money if you have flexibility on your travel dates.
Please note, that the airfare cost is due at the time of booking and does not qualify for a payment plan.
*Words of Advice*
WANT ASSISTANCE BOOKING YOUR AIRFARE?
Airfare Purchased at Time of Booking*
Your dedicated team at United Travel is happy to book your airfare at the time of your hotel room booking. Airfare costs are due in full at time of booking and do not qualify for payment plans.
Airfare Purchased After Hotel Reservation
Airfare purchased after the initial room reservation has been confirmed will incur a non-refundable, $75 USD per person convenience fee, assessed at time of booking.
We recommend you book your flights as early as you can. You may book it via your favorite airline.
Consider using miles or credit card points if you have them.
Since you'll be booking your room within our room block, transportation to and from the airport is included!
Start your search with Google Flights
This site allows you to not only see fares from most major airlines, they have a calendar to see starting fare prices in the future which can help you save money if you have flexibility on your travel dates.
Please note, that the airfare cost is due at the time of booking and does not qualify for a payment plan.
*Words of Advice*
- If you arrive at the resort before check-in time, you are able to utilize all the amenities (pool, restaurants, activities, etc.). Pack a small bag with swimwear and other necessities to utilize the resort while you wait for your room.
- Please give yourself at least 24-36 hrs before the wedding day to arrive in case of flight delays or cancellations
WANT ASSISTANCE BOOKING YOUR AIRFARE?
Airfare Purchased at Time of Booking*
Your dedicated team at United Travel is happy to book your airfare at the time of your hotel room booking. Airfare costs are due in full at time of booking and do not qualify for payment plans.
Airfare Purchased After Hotel Reservation
Airfare purchased after the initial room reservation has been confirmed will incur a non-refundable, $75 USD per person convenience fee, assessed at time of booking.
How do I set up a payment plan on my vacation?
By simply completing your reservation form and submitting your initial deposit, your payment plan is automatically set up. You will receive monthly reminder emails from our agents with your balance and you can pay as you'd like as long as all payment are completed by the designated deadlines.
Please note, if you miss a payment deadline, your reservation is subject to automatic cancellation.
Please note, if you miss a payment deadline, your reservation is subject to automatic cancellation.
Can I book excursions in advance?
Absolutely! About 30 days prior to departure you'll receive an email with the top excursions for the area you're traveling to.
Do I really need travel insurance?
Trip insurance is a vital piece of your vacation’s success. Many vacation packages and all-inclusive resort stays are non-refundable,
making trip protection an important component in your trip.
Though travel protection is an optional add on, it is our strong suggestion you purchase insurance to protect your most valuable assets—you, your family, and your hard-earned money!
Benefits include trip cancellation or interruption coverage, protection against travel mishaps, like delays, lost/damaged/delayed bags or coverage for medical expenses if you were to unexpectedly become ill or injured while traveling. Always remember to review the complete description of coverage for details.
To review coverage and purchase travel protection. Click HERE to get an insurance quote now.
By clicking here, you will be redirected to United Travel LLC.'s insurance partner, TravelInsured.com.
NOTE: This is for a quote if you have not already purchased travel protection for your vacation.
If you are unsure, please contact us before purchasing.
Please read policy details carefully before purchasing.
If you have any questions, please reach out.
Email: [email protected]
making trip protection an important component in your trip.
Though travel protection is an optional add on, it is our strong suggestion you purchase insurance to protect your most valuable assets—you, your family, and your hard-earned money!
Benefits include trip cancellation or interruption coverage, protection against travel mishaps, like delays, lost/damaged/delayed bags or coverage for medical expenses if you were to unexpectedly become ill or injured while traveling. Always remember to review the complete description of coverage for details.
To review coverage and purchase travel protection. Click HERE to get an insurance quote now.
By clicking here, you will be redirected to United Travel LLC.'s insurance partner, TravelInsured.com.
NOTE: This is for a quote if you have not already purchased travel protection for your vacation.
If you are unsure, please contact us before purchasing.
Please read policy details carefully before purchasing.
If you have any questions, please reach out.
Email: [email protected]
How do I set up my included transportation to be picked up from the airport?
When you book in our room block, your roundtrip ground transportation is automatically booked as long as your flight information is provided no later than 60 days prior to departure.
You can submit your flight information HERE.
Please note, your roundtrip ground transportation is only valid at the airport listed on the group booking site. If you fly into a different airport, your included transportation is non-refundable and additional fees may be required. If your flight information is not submitted by the deadline, your transportation is non-refundable and you will be responsible for arranging ground transportation in country. You will receive multiple airfare submission reminder requests via email and it's your responsibility to complete the form with accurate and correct information.
You can submit your flight information HERE.
Please note, your roundtrip ground transportation is only valid at the airport listed on the group booking site. If you fly into a different airport, your included transportation is non-refundable and additional fees may be required. If your flight information is not submitted by the deadline, your transportation is non-refundable and you will be responsible for arranging ground transportation in country. You will receive multiple airfare submission reminder requests via email and it's your responsibility to complete the form with accurate and correct information.